Privacy Policy for SMS Communications

Last Updated: March 6, 2026

Introduction

At South Coast Doc Prep, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you use our services, including SMS communications. By submitting your information, you consent to the practices described in this policy.

Information We Collect

We collect personal data when you submit information through our website, including:

·         Name

·         Phone number

·         Email address

·         Other details related to your loan services request

We may also automatically collect non-personally identifiable information, such as:

·         IP address

·         Browser type and version

·         Device information

·         Usage data (pages visited, time spent, etc.)

Cookies and Tracking Practices

We use cookies and similar tracking technologies to enhance your experience and improve website functionality.

·         First-party cookies: Set by South Coast Doc Prep to help the website work efficiently.

·         Third-party cookies: May be set by external partners (e.g., analytics tools, advertising networks) to improve user experience.

You can manage or disable cookies via your browser settings, though this may affect website functionality.

How We Use Your Information

We use the information we collect to:

·         Provide loan services and updates (e.g., appointment reminders, loan status)

·         Communicate about your loan inquiry, status, or support requests

·         Send promotional offers or updates (if you have opted in)

·         Improve website functionality and effectiveness

·         Ensure security, prevent fraud, and comply with legal obligations

SMS Opt-In and Consent

By providing your mobile number, you expressly consent to receive SMS messages from South Coast Doc Prep regarding:

·         Loan updates and status

·         Appointment reminders

·         Customer support communications

·         Promotional offers (if you opted in)

Message and data rates may apply. You opt in when submitting your mobile number through our website or other approved channels.

Opt-Out

You can opt out at any time by replying STOP to any SMS message you receive. After opting out, you will no longer receive promotional or informational SMS messages.

Data Security and Handling

We implement reasonable security measures, including encryption and restricted access, to protect your personal data from unauthorized access, disclosure, or alteration. However, no method of transmission over the internet is fully secure, and we cannot guarantee absolute security.

User Rights

You have the right to:

·         Access: Request access to the personal data we hold about you

·         Correction: Update or correct inaccurate or incomplete data

·         Deletion: Request deletion of your personal data, subject to certain conditions

·         Restriction: Request restrictions on processing in certain situations

·         Opt-Out: Stop receiving marketing SMS messages by replying STOP or contacting us

To exercise your rights, contact us at [email protected]

Mobile Information Sharing

We never sell or rent your mobile phone number to third parties for marketing purposes.

We may share your mobile information with third-party service providers (e.g., SMS delivery services) only as necessary to provide our services. These providers are contractually obligated to protect your data and use it solely for assisting us in delivering services.

Retention of Data

We retain personal data only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. After that, your data is securely deleted or anonymized.

Changes to This Policy

We may update this Privacy Policy to reflect changes in practices, services, or legal requirements. Updates will be reflected in the “Last Updated” date. We encourage you to review this policy periodically.

Children’s Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal data from children. If we discover we have done so without parental consent, we will promptly delete the information.

How to Contact Us

South Coast Doc Prep

·         Phone: 93-4304444

·         Email: [email protected]

·         Website: https://southcoastdocprep.org